How can I add the eSIM and data plan on my device?

Follow these steps to set up the eSIM on your device:

For iPhone users

1. Go to your device Settings > Cellular or Mobile Data > Add Cellular Plan
2. Scan the QR code provided by KnowRoaming
3. Tap Add Cellular Plan
4. Choose Secondary Label and change the name to KnowRoaming
5. Select the option for ‘Use KnowRoaming for cellular data only’ and tap Continue
6. Select the option for ‘Use Primary as the preferred line’ and tap Done
7. Add the APN Name*: Tap on KnowRoaming eSIM > Cellular Data Network> Cellular Data > Add APN

*APN name For Asia and Singapore is kroly, For Israel is knowroaming, For Europe and United States you don’t need step 7

For Android users

1. Go to your device Settings > Network & Internet > Mobile Network
2. Tap Don’t have the SIM card? > Download your SIM > Tap Next
3. Scan the QR code provided by KnowRoaming
4. Tap Activate
5. Tap Telna or KnowRoaming
6. Add the APN Name: Tap on Advanced > Tap Access Point Names > Add APN name by clicking the three dots symbol  ⋮ 

*APN name For Asia and Singapore is kroly, For Israel is knowroaming, For Europe and the United States you don’t need step 6

Disclaimer: Settings instructions and appearances may vary depending on the device brand.