Follow these steps to set up the eSIM on your device:
For iPhone users
- Go to your device Settings > Cellular or Mobile Data > Add Cellular Plan
- Scan the QR code provided by KnowRoaming
- Tap Add Cellular Plan
- Choose Secondary Label and change the name to KnowRoaming
- Select the option for ‘Use KnowRoaming for cellular data only’ and tap Continue
- Select the option for ‘Use Primary as the preferred line’ and tap Done
- Add the APN Name*: Tap on KnowRoaming eSIM > Cellular Data Network> Cellular Data > Add APN
*APN name For Asia and Singapore is kroly, For Israel is knowroaming, For Europe and United States you don’t need step 7
For Android users
- Go to your device Settings > Network & Internet > Mobile Network
- Tap Don’t have the SIM card? > Download your SIM > Tap Next
- Scan the QR code provided by KnowRoaming
- Tap Activate
- Tap Telna or KnowRoaming
- Add the APN Name: Tap on Advanced > Tap Access Point Names > Add APN name by clicking the three dots symbol ⋮
*APN name For Asia and Singapore is kroly, For Israel is knowroaming, For Europe and the United States you don’t need step 6
Disclaimer: Settings instructions and appearances may vary depending on the device brand.