Published: Jun 15, 2017
We are in the process of making some very significant changes and improvements to our network that are focused on bringing greater performance and reliability. In order to achieve this, we are phasing out the free UK numbers previously offered to all registered Global SIM Sticker and Global SIM Card accounts. During this transition, we will be notifying current customers by email.
Not to worry though, we’ll still be providing the free US number--which can be used for voice services anywhere you travel around the world. Once the upgrades are complete, the US number will also offer full support for SMS.
Also don’t forget that we offer free WhatsApp data usage with account credit purchases, so you can send unlimited pictures, messages, and videos, in addition to making voice and video calls--all with your regular mobile phone number with KnowRoaming!
If you require a UK number on your account for making/receiving calls or using ReachMe, you can still subscribe to one in the KnowRoaming App. Or contact us and we can get you set up with one.
If you have any questions regarding these changes and how it affects your service, please don’t hesitate to contact us. Our Support Team is available to help 24/7!