*This article is only compatible with the KnowRoaming Global SIM Sticker.
Follow these steps to manually switch to KnowRoaming
iPhone
Watch our video guide for iPhone here
- Open the phone settings
- Go to Cellular or Mobile Data > SIM Applications > Manual Switch
- Click the first letter of the destination country
- Select the country name
- Wait to connect to the network
- If connection takes more than a few minutes, restart your phone
- You will see "KnowRoaming Active" on the top of your screen or you can check which SIM you're on by going to Settings > Phone > SIM Applications > What SIM am I on?
*On older versions of iOS, SIM Applications is located in Settings > Phone.
Android
Watch our video guide for Android here
- Open the SIM Toolkit app
- Go to Manual Switch
- Click the first letter of the destination country
- Select the country name
- Wait to connect to the network
- If connection takes more than a few minutes, restart your phone
- You will see "KnowRoaming Active" in your notification drawer or you can check which SIM you're on by opening the SIM Toolkit > What SIM am I on?
Windows Mobile
Watch our video guide for Windows Mobile here
- Open the phone Settings
- Go to Mobile Networks > SIM Applications > Manual Switch
- Select the first letter of the country where you are currently located
- select the country name
- Wait to connect to the network
- If connection takes more than a few minutes, restart your phone
- You can check which SIM you're on by going to Settings > Mobile Networks > SIM Applications > What SIM am I on?
iPad
- Open the iPad Settings
- Go to Cellular Data > SIM Applications > Manual Switch
- Select the first letter of the country where you are currently located
- select the country name
- Wait to connect to the network
- If connection takes more than a few minutes, restart your iPad
- You will see "KnowRoaming Active" on the top of your screen or you can check which SIM you're on by going to Settings > Cellular Data > SIM Applications > What SIM am I on?