*This article is only compatible with the KnowRoaming Global SIM Sticker.

Follow these steps to manually switch to KnowRoaming

iPhone

Watch our video guide for iPhone here

  1. Open the phone settings
  2. Go to Phone > SIM Applications > Manual Switch
  3. Click the first letter of the destination country
  4. Select the country name
  5. Wait to connect to the network
  6. If connection takes more than a few minutes, restart your phone
  7. You will see "KnowRoaming Active" on the top of your screen or you can check which SIM you're on by going to Settings > Phone > SIM Applications > What SIM am I on?
     

Android

Watch our video guide for Android here

  1. Open the SIM Toolkit app
  2. Go to Manual Switch
  3. Click the first letter of the destination country
  4. Select the country name
  5. Wait to connect to the network
  6. If connection takes more than a few minutes, restart your phone
  7. You will see "KnowRoaming Active" in your notification drawer or you can check which SIM you're on by opening the SIM Toolkit > What SIM am I on?
     

Windows Mobile

Watch our video guide for Windows Mobile here

  1. Open the phone Settings
  2. Go to Mobile Networks > SIM Applications > Manual Switch
  3. Select the first letter of the country where you are currently located
  4. select the country name
  5. Wait to connect to the network
  6. If connection takes more than a few minutes, restart your phone
  7. You can check which SIM you're on by going to Settings > Mobile Networks > SIM Applications > What SIM am I on?
     

iPad

  1. Open the iPad Settings
  2. Go to Cellular Data > SIM Applications > Manual Switch
  3. Select the first letter of the country where you are currently located
  4. select the country name
  5. Wait to connect to the network
  6. If connection takes more than a few minutes, restart your iPad
  7. You will see "KnowRoaming Active" on the top of your screen or you can check which SIM you're on by going to Settings > Cellular Data > SIM Applications > What SIM am I on?