Callback is a calling system that KnowRoaming offers in some countries to offer users a cheaper calling rate. Watch this video to see how Callback works.

How does it work?

You make a call as normal but instead of the call being an outgoing call the call is disconnected when attempted and you receive an incoming call connecting the user to the number you dialed.

KnowRoaming automatically defaults the calling system to call back in some countries in order to offer the user a better calling rate.

If you are traveling to a specific country, and want to check if call back is available, check the rates in the KnowRoaming App.

If you want to switch between direct and callback, click here for instructions