Contact our Customer Support 24/7 on WhatsApp by adding +1-888-357-7347 to your contacts.

Getting Started - Setup

Complete the steps below to ensure you are fully set up for your travels.

1.) Apply the KnowRoaming SIM Sticker or insert the Global SIM Card

2.) Download the KnowRoaming app via Google Play or the App Store on the phone

3.) Register your account using the KnowRoaming App (For Windows Mobile and Android Tablet users go to our web app at

4.) Load your account with credit using the KnowRoaming App > select "Tap to Reload" and follow steps

5.) Setup ReachMe to receive your calls abroad, if available for your home country. (This is an option for SIM Sticker Accounts)

Wondering what to do before, during, and after your trip?

Please click the following links to view the guides for:

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.