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SIM Card & Sticker
Default solution category, feel free to edit or delete it.
Getting Started
SIM Card & Sticker FAQ
- How can I tell my phone is using the KnowRoaming SIM?
- I need to Manually Switch to KnowRoaming
- What do I do if I see a No SIM error message after applying the KnowRoaming Sticker?
- Can I use KnowRoaming for data and my normal cell provider for voice?
- Will the KnowRoaming SIM Sticker affect my home SIM card cell service?
Compatibility
- Is my NFC SureTap SIM card compatible with KnowRoaming?
- Are Verizon or Sprint SIM Cards supported?
- Will the KnowRoaming SIM Sticker work on my SIM Card?
- Can I use the KnowRoaming SIM Sticker with iPads and other tablets?
- KnowRoaming Global SIM Sticker Compatibility
The 3 Phases Of Roaming
Data
- How do I setup data when I'm using KnowRoaming abroad?
- How Do I Restore Data On My Home SIM After I've Returned Home?
- Is Data Offered In Every Country?
- How do I Purchase and Activate a Data Plan?
- What Does APN Refer To?
Calls
- How To Dial Out While On KnowRoaming
- I'm not receiving calls made to my regular mobile number while on KnowRoaming
- I set up the ReachMe feature but I'm not receiving my calls
- I'm at home but unable to receive calls to my home mobile number
- Switching Between Callback and Direct Calls
ReachMe
Messaging
KnowRoaming Policies
- Fair Use Policy
- KnowRoaming Refund/Return Policy
- Prepaid Services
- What Is The Replacement Policy?
- What If My Phone Is Lost Or Stolen?
KnowRoaming Numbers
My KnowRoaming Account
- How Do I Sign In And Manage My Account From My Laptop Or Computer?
- 24/7 Customer Support Contact Information
- What Currency Is Used?
- Loading Credit on your Account
- How Do I Dispute A Charge?